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Remote support

We help directly on your screen

With the free RustDesk program, we can see your screen with your permission and help you directly. On Windows it can be started without installation; the connection ends as soon as you close it.

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Remote support with RustDesk
How it works

In three steps – connected

  1. Download

    Choose the version for your device. On Windows the download starts automatically.

  2. Start

    Open the file – on Windows choose «Run» at the security prompt.

  3. Tell us your ID and password

    Call us (+41 58 255 02 12) and tell us the ID shown and the one-time password. Without this information, no access is possible.

Download

RustDesk for your device

WindowsRustDesk 1.5.1 · 64-bit · can be started without installationWindows 32-bitRustDesk 1.5.1 · for older PCsWindows (ARM)RustDesk 1.5.1 · e.g. Surface with SnapdragonmacOS with Apple chipRustDesk 1.5.1 · M1 – M4macOS with IntelRustDesk 1.5.1 · Macs up to approx. 2020LinuxRustDesk 1.5.1 · Ubuntu / Debian (.deb)AndroidRustDesk 1.5.1 · APK fileiPhone / iPadApp Store · for controlling other devices

Downloaded directly from the official project (github.com/rustdesk). The latest version is always loaded – the version check is done by our server, so your IP address is not sent to GitHub.

Secure and under your control

Access only with the ID and one-time password you give us. You can see what we are doing at all times and end the session with one click.

Prefer a ticket?

Describe your request online – we will get back to you as quickly as possible.

Need help right away?

Call us – we connect via RustDesk and solve the problem together with you.

Create a support ticket +41 58 255 02 12