Phone support
Get fast, uncomplicated help directly by phone. Our competent IT specialists are available for all your questions.
Support
IT Support & remote maintenance
Fast and reliable help for your IT – exactly as you expect it
Support offer
Our Support offer
We are always there for you – with various support channels for the best possible help.
Remote support
For efficient problem solving we connect directly to your computer using state-of-the-art remote maintenance software. This allows us to fix IT problems in real time.
On-site support
If remote support is not enough or there are complex hardware problems, our experienced technicians are quickly on site.
Your benefits with Serv24 IT Gastl support
- Fast response times – your support request is handled immediately
- Competent expertise – certified IT specialists with many years of experience
- Sustainable solutions – we fix the cause, not just the symptoms
- Tailor-made support levels – choose the offer that suits you
- Flexible options – phone, remote or on site
- Service contract (SLA) available – for even faster and more reliable support
Remote maintenance
Remote support with RustDesk
For fast and secure remote maintenance we use RustDesk – a professional open-source solution for remote desktop connections.
- Secure encryption of your connection
- No installation required (portable version)
- Fast problem solving in real time
- Compatible with Windows, macOS and Linux
Create a support ticket
Create a support ticket and our team will take care of your request immediately. All your requests are managed centrally and handled by priority.
Contact
Support contact
We are there for you – contact us and get fast help.
Phone
+41 58 255 02 12Address
Wartstrasse 30
8400 Winterthur
Opening hours
Mon–Fri: 09:00–22:00
Sat–Sun: 11:00–21:00
Do you need support?
Our support team is ready to help you. Contact us now!